Start Here: The First Process You Should Document
01/01/2026
When you’re just starting your business, it’s easy to think, “I don’t need systems yet—I’m doing everything myself!” But here’s the truth: documenting your first process is one of the smartest things you can do early on. It saves time, reduces feeling overwhelmed, and sets you up to grow without burning out.
In The E-Myth, Michael E. Gerber explains that most businesses fail not because the owner isn’t talented, but because they try to do everything without a system. If your business depends entirely on your memory or mood, it’s going to feel messy—fast.
Why Start with Documentation So Early?
Even if you’re a one-person show, you’re repeating tasks all the time—sending emails, onboarding clients, publishing content, posting on social media. Every time you “wing it,” you’re using extra brainpower. When you document once, you streamline forever.
And when the time comes to outsource or automate, you won’t be starting from scratch—you’ll already have your process ready to hand off.
So… What’s the First Process to Document?
Start with the task you do most often that takes the most time. For many small business owners, that’s either:
- Onboarding a new client or customer
- Publishing content (like emails, blog posts, or videos)
- Responding to common email inquiries or DMs
Choose just one, then write out the steps. Keep it simple—this isn’t a corporate manual. A checklist in a Google Doc works just fine.
Make It Easy to Find and Use
Store your process in a place you’ll actually check (not buried in your downloads folder). Even if you don’t use it every time, it’ll become your go-to when you're tired, distracted, or training someone else.
Final Thoughts
You don’t need to systematize your entire business in one weekend. But if you document just one key process, you’ll already be ahead of the curve. It’s a small move that builds a stronger foundation—and that’s how sustainable businesses grow.
Dataczar Tip:
Use your Dataczar dashboard to create a content checklist for your next email or blog post. Once it’s saved, you can reuse it anytime—and stop wondering, “Did I forget a step?”
This article is part of our Business Coaching blog series. At Dataczar we talk to a lot of small businesses. We’ve found a few books that we keep recommending time and again. To better help our customers, we’ve added a Reading List for Small Businesses to our website. We encourage every small business owner to read and keep these timeless business books on their office shelf.