How to Change the People without Giving Them Offense Resentment


Let’s delve into the art of effecting change in others without causing offense or resentment in the business and personal world. How to Win Friends and Influence People," by Dale Carnegie, is an invaluable guide for effecting change skills.

1. Begin with Understanding

Always understand the other person's perspective before attempting any change. Empathy and active listening create a foundation of respect. Always acknowledge other people's viewpoints because it opens the door for a smoother transition.

2. The Power of Suggestion

Present your ideas as suggestions rather than mandates. Always guide others towards a new perspective by presenting your suggestions. Show your suggestions like collaborative choices by diminishing resistance.

3. Connect Change to Their Goals

Always note how the proposed change aligns with the individual's goals and aspirations. When you see how the change benefits you personally, it then transforms any resistance into enthusiasm.

4. Frame Change as a Solution

Positioning your change as a solution to a challenge is transformative. Show how the change addresses a problem, streamlines processes, or enhances efficiency. This reframing makes natural and necessary changes.

5. Share Success Stories

Use anecdotes of others who have successfully embraced similar changes. Human beings are drawn to stories of triumph. Other narratives provide a relatable context and inspire confidence in the change process.

6. Active Participation in the Process

Involve the individuals in the change process by soliciting their input and ideas. This inclusion creates a sense of ownership and reduces resistance as they become co-creators of the transformation.

7. Address Concerns Openly

Discuss your all personal and professional concerns in an open and respected environment. Address objections with respect and understanding. This open dialogue paves the way for a smoother transition. There is no harm in discussing the negative concerns, but suggest your viewpoints in a respected environment.


This article is part of our Business Coaching blog series. At Dataczar we talk to a lot of small businesses. We’ve found a few books that we keep recommending time and again. To better help our customers, we’ve added a Reading List for Small Businesses to our website. We encourage every small business owner to read and keep these timeless business books on their office shelf.